1. Information We Collect

When you place an order or interact with our website, we may collect:

• Personal Information: Name, email, phone number, shipping address
• Payment Information: Processed securely by Razorpay (we do not store card details)
• Usage Data: Browser type, IP address, pages visited, time spent on site
• Cookies: To improve your browsing experience and remember preferences

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Send promotional emails (only with your consent)
• Improve our website and products
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data with:

• Payment Processors: Razorpay for secure payment processing
• Shipping Partners: Courier companies to deliver your order
• Analytics Providers: To understand website usage (anonymized)
• Legal Authorities: When required by law

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

6. Cookies

We use essential cookies for website functionality and analytics cookies to understand usage. You can disable cookies in your browser settings, but this may affect site functionality.

7. Data Retention

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years for tax purposes.